--- title: Understanding User Types & Permissions description: user type definitions --- [Skip to content](https://help.designhuddle.com/understanding-user-types-permissions#main-content) English Show submenu for translations [Submit a Support Ticket](https://help.designhuddle.com/kb-tickets/new?hsLang=en) [Customer portal](https://help.designhuddle.com/support-portal?hsLang=en) ![Design-Huddle\_expanded\_border.png\]](https://help.designhuddle.com/hs-fs/hubfs/Design-Huddle_expanded_border.png?height=40&name=Design-Huddle_expanded_border.png) Open main navigation Close main navigation - English Show submenu for translations - [Submit a Support Ticket](https://help.designhuddle.com/kb-tickets/new) - [Customer portal](https://help.designhuddle.com/support-portal) - Design Huddle Design Huddle How can we help? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://help.designhuddle.com/?hsLang=en) 2. [Admin](https://help.designhuddle.com/admin?hsLang=en) # Understanding User Types & Permissions This article outlines the different user types available within your Design Huddle workspace, including their permissions, capabilities, and how billing applies to each. #### Overview of User Roles Design Huddle provides four primary user roles, each designed to support different levels of access and control: - **System Admin** - **Account Admin** - **User** - **Guest User** Each role has specific permissions across account management, templates, brand assets, and project creation. --- #### Permissions & Capabilities Matrix | **Permission / Capability** | **System Admin** | **Account Admin** | **User** | **Guest User** | | --- | --- | --- | --- | --- | | **Account & User Management** | | | | | | Manage all accounts | ✅ Full access | ⚠️ Account-specific | ❌ | ❌ | | Manage | ✅ Full access | ⚠️ Account-specific | ❌ | ❌ | | Create & manage users | ✅ Full access | ⚠️ Account-specific | ❌ | ❌ | | Log into other user accounts | ✅ | ✅ | ❌ | ❌ | | **Templates & Content Management** | | | | | | Lock templates | ✅ | ⚠️ Account-specific | ❌ | ❌ | | Publish templates | ✅ | ⚠️ Account-specific | ❌ | ❌ | | Approve / reject projects | ✅ | ⚠️ Account-specific | ❌ | ❌ | | **Brand & Asset Management** | | | | | | Create & manage brands | ✅ | ⚠️ Account-specific | ❌ | ❌ | | Add & save assets to library | ✅ | ⚠️ Account-specific | ❌ | ❌ | | Access assigned brand assets | ✅ | ✅ | ✅ | ✅ | | **Project Creation** | | | | | | Create projects from templates or from scratch | ✅ | ✅ | ✅ (optional) | ✅ (optional) | | **Access & Retention** | | | | | | Requires login | ✅ | ✅ | ✅ | ❌ | | Project retention | ♾️ Unlimited | ♾️ Unlimited | ♾️ Unlimited | ⏳ 30 days | ### System Admin **System Admins** have full control over the entire workspace. #### Key Capabilities: - Full access to all accounts and settings - Create, manage, and delete users across all accounts - Log into other user accounts for troubleshooting/support - Create, lock, and publish templates - Approve or reject projects - Create and manage brands and asset libraries - Configure all system-level settings This role is typically reserved for platform owners or central administrators. ### Account Admin **Account Admins** manage a specific account within your workspace. Their permissions can be customized based on your needs. #### Key Capabilities: - Manage account-specific settings and users - Create, lock, and publish templates within their account - Approve or reject projects submitted by users in their account - Create and manage brand assets assigned to their account - Access assigned brand assets - Optionally log into user accounts within their account > ⚠️ Note: Account Admin permissions are configurable. You can enable or restrict specific capabilities depending on your use case. ### Users **Users** are your end users who create and customize content. #### Key Capabilities: - Create projects from templates - Optionally create projects from scratch (if enabled) - Customize templates using the editor - Access assigned brand assets - Projects are stored forever Users are typically billed based on usage (see cost models below). ### Guest Users **Guest Users** are anonymous or unauthenticated users who interact with the editor. #### Key Characteristics: - Do not require login - Typically access the editor after viewing a template preview - Can customize templates and create projects - Projects are stored for **up to 30 days only** - Tracked via browser cookies #### Billing: - Charged only in months when they are active - Unlimited editor sessions within the same month count as a single active user ### Additional Cost Models In addition to standard users, Design Huddle offers flexible, usage-based options: ### Visitor Users **Visitor Users** are individuals who browse personalized template previews but never open the editor. #### Key Characteristics: - View dynamic, pre-personalized template thumbnails - Do not interact with the editor - Ideal for marketing and preview experiences #### Billing: - Lowest-cost user type - Designed for high-volume, low-interaction use cases ### PDF Exports PDF exports allow you to generate high-quality documents without requiring a user session. #### Key Use Cases: - Generate personalized PDFs after a visitor selects a template - Batch generation (e.g., emailing personalized files to a list) - No editor interaction required #### Billing: - Charged per export - Not tied to a user seat or session ### Image Exports (PNG/JPG) Image exports function similarly to PDF exports but produce image files. #### Key Use Cases: - Generate high-quality PNG or JPG files - Support personalized or static output - Enable automated or backend-driven workflows #### Billing: - Charged per export - Not tied to a user seat or editor usage   To learn more about any of these user types or how to access them please reach out to *support@designhuddle.com*.    - [Brands & User Groups](https://help.designhuddle.com/brands-user-groups?hsLang=en) - [Projects & Templates](https://help.designhuddle.com/projects-templates?hsLang=en) - [Accounts & Users](https://help.designhuddle.com/accounts-users?hsLang=en) - [Template Locking](https://help.designhuddle.com/template-locking?hsLang=en) - [Admin](https://help.designhuddle.com/admin?hsLang=en) - [Editor](https://help.designhuddle.com/editor?hsLang=en) - [User Portal](https://help.designhuddle.com/user-portal?hsLang=en) - [MCP Server](https://help.designhuddle.com/mcp-server?hsLang=en) [![Chill listening crop-3](https://help.designhuddle.com/hs-fs/hubfs/fbIcon.png?width=24&height=24&name=fbIcon.png "Chill listening crop-3")](https://www.designhuddle.com) Design Huddle Knowledge Base Copyright © 2026, Design Huddle