There are situations where you may need to remove a System Admin or a User from Design Huddle. Understanding how this impacts Projects, Templates, and access is important to ensure a smooth transition.
What Happens When a System Admin is Removed?
- Removing a System Admin only affects their access to Design Huddle.
- All Projects and Templates they created will remain available for other System Admins to access.
- Their Templates that they published will still be available for Users.
What Happens When a User or Account Owner is Removed?
- Removing a User or an Account Owner will result in all of their projects being permanently deleted after 30 days.
- These projects will no longer be accessible to anyone within the account.
Before removing a User or Account Owner ensure any critical projects are transferred or backed up to prevent data loss.
If you remove a user and you want to re-add them back, you will have a couple of choices. These choices will appear if you try to add a user with the same email address of another user who has already been deleted. The first is to reactivate the existing deleted user. This will retain all their Projects that have yet to be archived. The second is to delete the original user and create a brand new account for the user. This would start them fresh and they would have to re-create any designs they need to in their account.
If you have any further questions, please reach out to support@designhuddle.com.