There are situations where you may need to remove a System Admin or a User from Design Huddle. Understanding how this impacts Projects, Templates, and access is important to ensure a smooth transition.
What Happens When a System Admin is Removed?
- Removing a System Admin only affects their access to Design Huddle.
- All Projects and Templates they created will remain available for other System Admins to access.
- Their Templates that they published will still be available for Users.
What Happens When a User or Account Owner is Removed?
- Removing a User or an Account Owner will result in all of their projects being permanently deleted after 30 days.
- These projects will no longer be accessible to anyone within the account.
Before removing a User or Account Owner ensure any critical projects are transferred or backed up to prevent data loss.
If you plan to remove a user, it is best practice to assign them a placeholder email prior to deletion. This ensures they are no longer in the Design Huddle system while allowing them to be added back in the future if needed. If you do not do this and attempt to add the email back, you will receive an error and need to reach out to support@designhuddle.com to get the email cleared.
Ex: brad@designhuddle.com >> brad23322342@designhuddle.com
If you have any further questions, please reach out to support@designhuddle.com.